Ok…not really ruins because I still had an amazing Christmas, but the company is pissing me off. I know several bloggers have a Cambox so I’m wondering what your experiences have been with the company?
Here’s the deal. Dusty ordered me a Cambox 3 for Christmas. They charged the card and sent a confirmation email with a UPS tracking number. It supposedly shipped 12/13/19 with 2 day shipping and on their website the order number still says “shipped”.
On 12/23/19 when it still hadn’t arrived, Dusty clicked on the tracking link to get an update only to find out that the tracking number given was invalid. It didn’t exist per UPS. So he called Cambox and it went straight to voicemail. He left a message that was never returned.
We have also emailed the customer service email and dropped a Facebook message to the company as well.
I’m giving them until Friday to respond and then I’m contacting the credit card and getting the charge removed. I’m really bummed though because I was super looking forward to getting one. I don’t like the bulk of the other cameras on the market and have no idea what to get in its place.